Privacy Policy for Peak Performance Roofing

Effective Date: May 20, 2025

Introduction

This Privacy Policy (“Policy”) describes the types of personal information that Peak Performance Roofing (“Company,” “we,” “us,” “our”) collects, uses, discloses, and protects when you visit our website [insert website URL] (“Website”) and use our services. By using our Website or services, you consent to the collection and use of your information in accordance with this Policy.

If you do not agree with the terms of this Privacy Policy, you must not use our Website or services. This Policy is intended to comply with applicable privacy laws and regulations, and may be updated from time to time to reflect changes in legal requirements, business practices, or technological advancements.

1. Information We Collect

We collect two categories of information: Personal Information and Non-Personal Information.

Personal Information

Personal Information is any information that can be used to identify you. We may collect the following types of personal information when you interact with us:

 

• • Contact Information: Name, email address, phone number, physical address.

• • Payment Information: Credit card or other payment details when you make purchases or schedule services.

• • Demographic Information: Age, gender, location, and other similar data.

• • Service-Related Information: Information you provide when requesting a quote, scheduling a consultation, or using our services.

• • Account Information: If you create an account with us, we may collect your username, password, and any other necessary information related to your account.

Non-Personal Information

Non-Personal Information is data that cannot be used to directly identify you, such as:

 

• • Technical Information: Includes information such as IP address, browser type, operating system, device type, and other technical details related to your interaction with our Website.

• • Usage Data: Information about your activity on our Website, including pages viewed, time spent on pages, and interactions with features.

2. Methods of Collection

We may collect information in the following ways:

 

• • Directly from You: When you provide information through forms on our Website (such as requesting a quote or contacting us).

• • Automatically: We use cookies and similar tracking technologies to automatically collect data about your activity on our Website.

• • From Third Parties: We may receive information from third-party service providers or platforms, such as analytics services and payment processors, to improve our services.

3. How We Use Your Information

The information we collect is used for the following purposes:

 

• • To Provide Services: To process your requests, deliver roofing services, and provide quotes, estimates, and related communications.

• • Customer Support: To respond to your inquiries, assist with issues, and provide ongoing support.

• • Marketing and Promotions: To send you promotional emails, updates about our services, or special offers, with the option to opt out at any time.

• • Website Improvement: To analyze user behavior and improve our Website’s functionality and user experience.

• • Legal and Compliance Obligations: To comply with applicable laws, respond to legal requests, and protect the rights, property, or safety of our Company, our customers, or others.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may disclose your information to the following parties under certain circumstances:

 

• • Service Providers: We may share your personal information with third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, marketing, or data storage. These third parties are required to protect your information and use it only for the purposes for which we engage them.

• • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will provide notice of such a transfer if required by law.

• • Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, including responding to subpoenas or other lawful requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and analyze how you interact with our Website. Cookies are small files placed on your device that allow us to recognize you and remember your preferences.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Website. We use the following types of cookies:

 

• • Essential Cookies: Necessary for the basic functionality of the Website.

• • Performance Cookies: Used to analyze how visitors use our Website and improve its performance.

• • Functional Cookies: Allow us to remember your preferences for a personalized experience.

• • Targeting Cookies: Used for advertising purposes, including delivering personalized ads based on your browsing activity.

For more detailed information about our use of cookies, please refer to our [Cookie Policy].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer required for business or legal purposes, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

 

• • Right to Access: You may request a copy of the personal information we hold about you.

• • Right to Correction: You may request that we correct any inaccurate or incomplete information.

• • Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.

• • Right to Object: You may object to the processing of your personal information in certain circumstances, including for marketing purposes.

• • Right to Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request in accordance with applicable data protection laws.

8. Security of Your Information

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure. By using our Website, you acknowledge and accept these risks.

9. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” at the top of this document and may notify you through appropriate means, such as posting a notice on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Peak Performance Roofing
Email: office@peakperformanceroof.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.